FREQUENTLY ASKED QUESTIONS
Shipping
Where do you ship to?
Currently, our shipping is limited to the USA only.
How long does shipping take?
Keep in mind that it typically takes approximately 1-2 weeks for your order to be processed and fulfilled. Subsequently, once the item is shipped, the delivery time may span from 1 to 5 business days, contingent upon your shipping selection and specific location.
How do I track my order?
Once your order has been shipped, an email will be sent to you with the tracking number to track your order.
Returns
How do I return an item?
Unfortunately, due to the nature of custom orders, I am unable to accept returns or offer refunds on these items. However, if there is an issue with the quality or workmanship of your order, please do not hesitate to contact me so that we can work together to find a solution.
Thank you for understanding and for choosing my custom products.
General
Do you make custom orders?
Whether you're looking for a unique gift for a loved one or a custom item for yourself, I am here to help. I take pride in creating personalized orders that are tailored to your specifications.I am dedicated to bringing your vision to life. Let me know what you're looking for, and together we can create something truly special.
Don't hesitate to reach out with any questions or ideas you may have - I'm excited to work with you!
Get in touch with me by using the custom order form.
Do you offer rush orders?
Please contact meherewith your precise deadline of your order. An additional rush fee will be applied.